The latest case reports from California for you.
Karen Marie Dondanville, 56, a former insurance broker from Mission Viejo, was charged with failing to collect insurance premiums and insuring her customers, resulting in $183,047 in stolen premium payments. He pleaded guilty to 90 charges including theft, insurance fraud, financial elder abuse and forgery. From 32 victims in 8 years.
Dondanville was ordered to pay $335,349 in restitution to victims, including payments to victims who disclosed losses as a result of Dondanville’s thefts. Dondanville was sentenced to three years of formal probation, and if he violates the probation, he will be sentenced to 33 years in prison.
The Department of Insurance helps states in preventing and deterring insurance fraud by regulating licensed agents and businesses and investigating complaints to ensure they are acting in the best interest of consumers. is the leader of The Department of Insurance received multiple consumer complaints while Dondanville was doing business as Streamline Insurance Services and Broadstreet Insurance Services. Don Danville attempted to cover up the theft by providing customers with fraudulent insurance documents as proof of insurance, even though no such coverage existed. She also traded insurance without a license.
Dondanville’s fraudulent practices of overcharging, receiving excess premiums, and failing to remit premiums to insurance companies resulted in numerous insurance policies being canceled for nonpayment. Mr. Dondanville also submitted fraudulent documents to his insurance company in order to have premium refunds directed to him. This left her 32 victims without insurance coverage for a total of more than 10,000 days, putting them at risk of significant uninsured losses.
The department’s investigation found that in one instance, Dondanville created fraudulent insurance documents for customers showing homeowner’s insurance premiums for $2,800, when the actual premiums were less than $900. It became clear. Dondanville collected $2,800 in premiums but remitted less than $400 to the insurance company, leaving consumers unknowingly uninsured when their policies were canceled for nonpayment.
Further investigation revealed that when one consumer filed an insurance claim, Dondanville provided them with a false insurance policy and their property was uninsured. Consumers suffered approximately $100,000 in losses as a result of Dondanville’s actions.
Even after the Ministry of Insurance revoked her license on November 6, 2019, the Ministry issued two cease and desist orders against Dondanville following complaints from consumers who purchased insurance from Dondanville through a mortgage company. I put it out.
On January 11, 2021, the Department adopted an administrative law judge’s proposed decision affirming the Department’s cease-and-desist order and imposing a $20,000 fine against Dondanville within 90 days for illegal insurance transactions and fraud. ordered to pay.
This case was prosecuted by the Orange County District Attorney’s Office’s Major Fraud Unit.
The Department reminds consumers to verify that they are working with a licensed agent at http://www.insurance.ca.gov/0200-industry/0008-check-license-status/ I’m urging you. If a consumer suspects that they are a victim of Don Danville or other agents, they are encouraged to file a complaint with the Department.
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