AI helps with content insurance claims
Evin Moon’s report
TAMPA, Fla. – As people in the Tampa Bay area continue to recover and move forward after Hurricane Helen, insurance claims are weighing heavily on many people’s minds.
“To say it’s mind-boggling to see all this land piled up on the curb is probably an understatement,” attorney Charles Gallagher said.
The difficult part is listing all the lost items, along with an estimated value, and charging the insurance adjuster for the “contents.”
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“Contents is going to be a big issue with this hurricane: personal property, furniture, clothing, possessions that are not part of the actual structure itself,” Gallagher said. Ta. “It’s just eviscerating. It’s scary to look at, too. But in the same sense, the challenge is going to be important. How do you document everything that’s been in your home for a lifetime, 20, 30 years?” Is that possible? “
But there are artificial intelligence tools that can help.
“It’s almost impossible to come up with an entire packing list off the top of your head,” says AI expert and professor Dr. Jill Schiefelbein. “But what you can do is use artificial intelligence that can classify things based on images and take pictures of objects or groups of objects. If you click on those parts in the picture, you can see what brand it is. , you can get immediate results on where it is.” You can find out how much it costs. ”
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Apps that do this can find estimated prices and similar products, similar to Google Lens and Meta’s Jasper AI. You can also use ChatGPT to ask questions like “What’s in the average American kitchen?”
But Mr Gallagher said he still needed to check the facts.
“I think it’s a great idea, and I want this to be a starting point, not an end point,” Gallagher said. “So an AI mechanism might give you a photo or an inventory, but it’s a first draft. You can go ahead and build on that and say, ‘Yes, yes, I agree with that.’ Or, “No, that’s completely wrong.”
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