STOCKHOLM , Oct. 28, 2024 /PRNewswire/ — GO, Malta’s leading provider of quadplay services, has signed a new agreement to increase investment in Elisa Polystar’s network monitoring and analysis solutions.
Elisa Pollister
GO has long benefited from the insights provided by Elisa Polystar’s OSIX monitoring platform and KALIX Roaming Analytics portal. Now, GO is confirming its commitment to KALIX by adding a network analytics portal to its existing deployment.
KALIX provides a unique, unified, 360-degree view of network, customer, and service performance in real-time, backed by AI to provide unparalleled insight into perceived service quality and customer experience. This speeds problem resolution and troubleshooting, and predictive capabilities allow you to detect new issues before they negatively impact the customer experience.
This view is provided through a portal that is optimized for different users and roles within the operator organization. A network analytics portal makes insights accessible to users beyond the core assurance team, enabling more stakeholders to leverage objective information to improve overall performance and democratize data analysis. Be able to support change activities.
“KALIX has proven its value in our decision-making process thanks to the rich insights it provides to our teams. With the new network analytics portal, people across the organization can “We now have access to performance insights that shape decisions that lead to improvements across our customers. A seamless experience across all services,” said Geoffrey Cauchi, Senior Manager, Networks. “The Network Analytics Portal will help us proactively monitor and troubleshoot our networks more efficiently with minimal disruption to our customers, while driving a Digital Malta that leaves no one behind. We will uncover new KPIs that will help you achieve that goal.”
Thomas Nilsson, Chief Product Officer at Elisa Polystar, said: “Our solutions ensure our customers have independent, real-time, actionable insights and make relevant, objective information available to all users quickly and easily. It helps make it discoverable.” “We are pleased that GO has expanded their relationship with our solutions and look forward to helping them deliver superior experiences with market-leading services.”
The addition of the Network Analytics portal supports GO’s continued investment in its network by enhancing 5G coverage and service support.
In addition to this new investment, GO has extended its OSIX monitoring contract for an additional five years. OSIX supports over 400 protocols and interfaces and provides detailed features that allow users to proactively manage network and quality of service and prevent network degradation.
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About Elisa Pollister
Elisa Polystar is the world’s leading provider of cloud-native, AI-powered solutions to help communications service providers (CSPs) navigate autonomous driving networks. With a proven portfolio across data management, network analytics, and automation, we transform CSP networks to ensure great customer experiences and operational excellence.
Our innovative AI-driven analytics has consistently reduced OPEX and CAPEX for over 100 CSPs worldwide, accelerating closed-loop network operations and automation across RAN, transport, and core domains. As vendor-agnostic telco experts, we have the unique advantage of testing innovations on Elisa’s live network, seamlessly integrating with a variety of hardware platforms and technologies.
Elisa Polystar is part of Elisa Group, a pioneer in telecommunications, hyperautomation and digital services, serving more than 5 million customers in Finland and Estonia.
Elisa Polystar is ISO 9001:2015 and ISO 27001:2013 certified by an accredited certification body.
For more information, please visit www.elisapolystar.com.
About GO
GO is Malta’s leading communications services company. Our aim is to promote a Digital Malta that leaves no one behind. As Malta’s first quad play provider, we provide mobile, fixed line, internet and television services to over 500,000 customers. We also offer unparalleled services to Malta’s business community, including cloud services, roaming services, data networking solutions, business IP services and managed services.
We are the first and only Maltese operator with access to three submarine cables connecting the islands to the web, and the only Maltese operator with a fully integrated fixed and mobile network. , we achieved this by making significant investments in true fiber-powered infrastructure. A seamless experience.
Media Contact: Elisa Polystar; Johanna Jokinen, Director of Communications, +44 7766 561661; marketing@elisapolystar.com
GO: Mandy Calleja, Head of Corporate Communications, GO plc, +356 7957 3368
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